How much will shipping cost me? Where are you shipping? What about duties & taxes?
Domestic Backers ≈ $15.00-$20.00 International Backers (CA, EU, AU/NZ, AZN, SA, etc.) ≈ $25.00-30.00
Shipping cost for your pledge will be collected in the post-campaign survey (the same survey that you’ll provide your shipping details). Each of our BackerKit Pledges include estimates for shipping cost based on where you live.
These shipping costs are based on our projections of sales amount as well as an average of ranges for shipping costs we’ve attained, thus these shipping costs are subject to change depending on our final results. Our goal is to make this process as transparent and accurate as possible, without any false promises or unexpected changes. After your purchase, we will be sending you an email with instructions on how we’ll collect your shipping address and payment.
The reason for the range when it comes to estimating the shipping costs is to adequately factor in the weight of the package and where it is being shipped to. In addition, the reason we are not charging shipping cost WITHIN the BackerKit Campaign is because of huge macro economic changes between countries. That means there is a VERY VERY high likelihood that shipping costs, shipping rates and shipping services could change anywhere from $5-$10 per order depending on where it is being shipped and how much it weighs… With some regions around the world completely shutting down altogether and shipping carriers simply stating, “We’re not shipping there anymore because of x, y and z.”. What’s worse is that there is REALLY no forewarning from anyone until the very day they notify us.
We know, it sucks.
However, international backers should rest assured knowing the high probability that shipping costs won’t rise above $30.00… so it’s not like ANYONE should fear the shipping cost will be similar to shipping out a 4lb. 40k mAh power-bank or something like that where shipping rates gets outrageous and jump to $40-$70 to ship it out and then VAT & Import Taxes are thrown on top of that.
DOMESTIC: If you’re in the USA, we’ll be shipping your package using a ground service (USPS, UPS or FedEx depending on destination and shipment size).
INTERNATIONAL: Non-USA orders will ship through a sister company of UPS called Mail Innovations or DHL.
This means that your shipments: 1. Won’t require taxes or duties in HK, Singapore and Australia (other countries may have applicable duties/taxes, please check with your customs office for specific details. Customer is responsible for all applicable taxes or duties.) 2. Will arrive quickly and not get held up in customs. 3. Will have tracking, but may be limited in features (depending on the particular post service, of which there are too many used to name). NOTE: We cannot alter the value of your rewards on customs declarations - the value will be declared as the total value of the items contained in the shipment.
NOTE for International Backers: The additional estimated shipping cost of $25.00-$30.00 to your order does NOT include Import Taxes. Please be aware of this additional charge.
Last updated: July 14, 2026 08:35
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.